Terms of use

Terms of use

In compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), ANTONIO PORRAS SANCHEZ informs that he owns the website www.re-retratos.com. In accordance with the requirement of article 10 of the aforementioned Law, ANTONIO PORRAS SANCHEZ reports the following information:

The owner of this website is ANTONIO PORRAS SANCHEZ, with CIF 30444254M and registered office at AVENIDA ANDALUCIA 8, 23750, ARJONILLA JAEN. The contact email address with the company is: INFO@RE-RETRATOS.COM

User and responsibilities regime

The navigation, access and use by the website of ANTONIO PORRAS SANCHEZ confers the condition of user, by which they are accepted, from browsing the website of ANTONIO PORRAS SANCHEZ, all the conditions of use here established without prejudice to the application of the corresponding regulations of mandatory legal compliance as the case may be.

The ANTONIO PORRAS SANCHEZ website provides a wide variety of information, services and data. The user assumes responsibility for the correct use of the website. This responsibility will extend to:

- The veracity and legality of the information provided by the user in the forms extended by ANTONIO PORRAS SANCHEZ for access to certain content or services on the web.

- The use of the information, services and data offered by ANTONIO PORRAS SANCHEZ contrary to the provisions of these conditions, the Law, morality, good customs or public order, or that may in any way involve injury to the rights of third parties or the same functioning of the website.

Link policy and liability exemptions

ANTONIO PORRAS SANCHEZ is not responsible for the content of the websites that the user can access through the links established on its website and declares that in no case will proceed to examine or exercise any type of control over the content of others sites of the network. Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of sites external to your property that can be accessed through the links.

ANTONIO PORRAS SANCHEZ declares that he has adopted all the necessary measures to avoid any damage to the users of his website, which may arise from browsing his website. As a result, ANTONIO PORRAS SANCHEZ is not responsible, in any case, for any damages that the user may suffer from browsing the Internet.


Link policy and liability exemptions

ANTONIO PORRAS SANCHEZ reserves the right to make the modifications it deems appropriate, without prior notice, in the content of its website. Both with regard to the contents of the website, and in the conditions of use thereof. Such modifications may be made through its website in any manner admissible by law and shall be binding during the time they are published on the website and until they are validly modified by subsequent ones.

Data Protection

In accordance with the regulations in force in Protection of Personal Data, we inform you that your data will be incorporated into the treatment system owned by ANTONIO PORRAS SANCHEZ with CIF 30444254M and registered office at AVENIDA ANDALUCIA 8, 23750 ARJONILLA - JAEN, in order to facilitate, expedite and fulfill the commitments established between both parties. In compliance with current regulations, ANTONIO PORRAS SANCHEZ informs that the data will be kept for the period strictly necessary to comply with the aforementioned precepts.

 We inform you that the processing of your data is legitimized by your consent. 

ANTONIO PORRAS SANCHEZ informs that he will proceed to treat the data in a lawful, loyal, transparent, adequate, pertinent, limited, accurate and updated manner. That is why ANTONIO PORRAS SANCHEZ undertakes to adopt all reasonable measures so that these are suppressed or rectified without delay when they are inaccurate. 

In accordance with the rights conferred by the current regulations on data protection may exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of their personal data and consent given for the treatment of them, directing your request to the postal address indicated above or to the email INFO@RE-RETRATOS.COM

You can contact the competent Control Authority to present the claim that you consider appropriate.

Intellectual and industrial property

ANTONIO PORRAS SANCHEZ, by itself or as an assignee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained in it (for example, images, sound, audio, video, software or Texts, brands or logos
combinations of colors, structure and design, selection of used materials, computer programs necessary for its operation, access and use, etc.), owned by ANTONIO PORRAS SANCHEZ. They will be, therefore, works protected as intellectual property by the Spanish legal system, being applicable both Spanish and European regulations in this field, as well as international treaties relating to the subject and signed by Spain.

All rights reserved. By virtue of the provisions of the Intellectual Property Law, the reproduction, distribution and public communication, including the manner in which it is made available, of all or part of the contents of this website, are expressly prohibited.
commercial purposes, in any support and by any technical means, without the authorization of ANTONIO PORRAS SANCHEZ.

The user undertakes to respect the rights of Intellectual and Industrial Property owned by ANTONIO PORRAS SANCHEZ. You can visualize the elements of the portal and even print them, copy them and store them on the hard disk of your computer or on any other hardware.
and when it is, solely and exclusively, for personal and private use. The user must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages of ANTONIO PORRAS SANCHEZ.

Legal actions, applicable legislation and jurisdiction

ANTONIO PORRAS SANCHEZ also reserves the right to file civil or criminal actions it deems appropriate for the improper use of its website and content, or for the breach of these conditions.

The relationship between the user and the provider will be governed by the regulations in force and applicable in Spanish territory. If any dispute arises, the parties may submit their disputes to arbitration or resort to the ordinary jurisdiction complying with the rules on jurisdiction and competence to the 
respect. ANTONIO PORRAS SANCHEZ has his address in ARJONILLA (JAEN), SPAIN.

Purchasing policy
General conditions of purchase

A. General conditions. 
These general contracting conditions together, where appropriate, with the particular conditions that may be established, expressly regulate the relationships arising between users who purchase the Products offered through the Store and ANTONIO PORRAS SANCHEZ, hereinafter RE-PORTRAITS that offers them.

These General Conditions have been prepared in accordance with the provisions of Law 34/2002, services of the information society and electronic commerce, Law 7/1998 on General Contracting Conditions, Royal Legislative Decree 1/2007 , of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, the Law 7/1996 on the Regulation of Retail Trade, Law 59/2003, of December 19 Electronic Signature and how many legal provisions are applicable and the Civil Code Royal Decree of July 24, 1889.

For the use of the Web and / or the acquisition of any of the products of the Store, they assume the acceptance as User, without reservations of any kind, to each and every one of the General Contracting Conditions, of the General Conditions of Use of the Web as well as in its case, to the Particular Conditions that, in its case, govern the acquisition.

RE-RETRATOS informs that the procedures to carry out the acquisition of goods are those described in these general conditions, as well as those specific ones that are indicated on the screen during navigation, so that the User declares to know and accept such procedures as necessary to access the products and services offered on the Web.

Any modification and / or correction of the data provided by the Users during the navigation must be made according to the indications included in the Web.

B. Purchase system.
The Products offered in the Store, together with their characteristics and price, will appear on the screen. The user will always be aware of the shipping costs to the User's address of each order of the products, which will always be paid by the buyer. The prices indicated on the screen are in euros and include VAT and any other taxes that were applicable and will be valid at all times. Any offer or special price will be duly indicated on the screen. RE RETRATOS reserves the right to decide at any time, the Products that are contained and offered to Users through the Store. In this way, RE-RETRATOS may at any time add new products to those included in the Store that will be governed by the General Conditions in Force at that time, unless otherwise provided. Similarly, RE RETRATOS reserves the right to withdraw a product at any time without prior notice.

For the acquisition of the products in the Store, Users will be asked to proceed to register, for which said Users, who must be over eighteen (18) years old, must complete the instructions that appear on the screen. The User Name and Password provided by RE-RETRATES to the User are identifying and enabling elements to access and make purchases and are personal and non-transferable. The User's Name can not be modified by the User but the password or password, in which case the modified codes will lose their validity.

Once the User is registered, they can make their purchase as indicated on the screen. In addition, they will know the delivery date and to be able to buy they must accept the present General Conditions as well as the existing Particular Conditions. The purchase prices will be those in force at the time the order is placed.

Once the purchase has been made and in the shortest possible time, RE-PORTRAITS, as applicable, will send the User by e-mail a proof of the contract made. Likewise, the Client may request an invoice from RE-PORTRAITS that they will receive in the minimum possible time. The order confirmation and proof of purchase will not be valid as an invoice.

RE-RETRATOS reserves the right to cancel access to the Store and therefore cancel the User Name and password for those Customers that maintain debit or unpaid balances with RE-PORTRAITS.

C. Form of payment and delivery.
The payment of the price of the goods purchased and the shipping costs, may be made by bank transfer, payment by credit card, as the PayPal system. To proceed with the payment, the User must follow each and every one of the instructions that appear on the screen. All data provided for these purposes are encrypted to ensure maximum security of them. They are hosted on a secure server certified according to the SSL protocol. RE-RETRATOS also states that, in no case do they store in any way the data provided by the Users through the payment gateway, and that they are only kept while the purchase is made, the payment is made and until the withdrawal period has elapsed . In order to guarantee the best security for our clients, RE-PORTRAITS, as applicable, reserve the right to request the documents corresponding to the identity and means of payment of the User, prior to the delivery of the order. Once the RE-RETRATES payment has been made, it will proceed to verify receipt of the payment. The client will receive an email in his email in which he will be notified that the payment has been accepted. It will be at that moment when RE-RETRATOS will proceed to the delivery of the order.

As for the delivery of the products, the user can choose two options: home delivery in Spain or picked up in our premises at the address provided as Social Address. The delivery will always be made before thirty (30) calendar days from the date of formulation of the order. Shipping costs will be stipulated in each purchase.

D. Withdrawal of orders placed.
    The Customer has the right to withdraw from this contract within a period of 10 calendar days without the need for     justification. The withdrawal period will expire 10 calendar days from the day that you or a third party indicated by you,     other than the carrier, acquired the material possession of the goods. To exercise the right of withdrawal, you must     notify us of your name, your full address and, if you have them, your telephone number, and your email address, your     decision to withdraw from the contract through an unambiguous statement (for example , a letter sent by postal mail     or email) or call the customer service at (+34) 630 209 583. To meet the withdrawal period, it is sufficient that the     communication regarding the exercise of this right be sent before the corresponding deadline expires.


E. Consequences of the withdrawal.
Withdrawal on your part entails the return of all payments received from you including the delivery expenses (except for the additional expenses resulting from the choice by you of a different mode of delivery to the less expensive mode of ordinary delivery that we offer ). The return of payments will be made without undue delay and, in any case, no later than 10 calendar days from the date on which we are informed of your decision to withdraw from this contract. The refund will be made by the same means of payment used by you in the initial transaction unless expressly stipulated otherwise. In any case, you will not incur any expenses as a result of the refund. We can withhold reimbursement until we have received the goods, or until you have submitted proof of the return of the same, depending on which condition is met first.

You must return the goods directly to our address established for the collection (registered office) without any undue delay and, in any case, no later than within 10 calendar days from the date you notify us of your decision to withdraw of the contract. You must assume the direct cost of returning the goods. It is estimated that this cost rises to approximately the cost, in euros, of the shipment of the goods. You will only be responsible for the decrease in the value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods.

Warranty

RE-RETRATOS as seller undertakes to deliver to the consumer and user products that are in accordance with the contract, responding to it of any lack of conformity that exists at the time of delivery of the product.

Re-portraits guarantees that in the event that the product contains any type of defect or is not in accordance with the contract, the Customer may opt for free replacement of the product, unless this option is impossible or disproportionate.

Our products will be in accordance with the provisions of the contract provided that:

- They conform to the description made by RE-PORTRAITS and have the qualities of the product that has been presented to the consumer and user in the form of sample or model.

- They are suitable for the uses to which products of the same type are ordinarily destined.

- They are suitable for any special use required by the consumer and user when it has been made known to the seller at the time of conclusion of the contract, provided that he has admitted that the product is suitable for such use.

- Present the usual quality and benefits of a product of the same type that the consumer and user can reasonably expect, taking into account the nature of the product and, where appropriate, the public statements about the specific characteristics of the products made by RE- PORTRAITS, in particular in advertising or labeling. RE-RETRATOS will not be bound by such public statements if it shows that it did not know and could not reasonably be expected to know the statement in question, that said statement had been corrected at the time of conclusion of the contract or that said statement could not influence the decision of buy the product.

RE-PORTRAITS will proceed to replace the product, provided that:

- The Customer communicates to RE-PORTRAITS in writing the existence of the defect, within fifteen (15) days of the product being available to the customer.

- Proof that such defects have been caused exclusively by manufacturing or storage defects and do not come from the irregular use of the product.

- The product is delivered to RE-PORTRAITS, if required.